ERRORS ON OUR WEBSITE
We do our best to ensure that the information on our website is accurate, thorough, and up-to-date. However, there may be instances of inaccurate or incomplete data, including availability and/or price. We make no warranty or guarantee that the information on our website is current, complete, or free from errors. We reserve the right to correct errors and/or update our website at any time without notice. We reserve the right to refuse or cancel orders containing errors and/or inaccuracies, including those already submitted, whether or not the order has been confirmed and/or your credit card charged. We will issue a full refund to the original pay type if your order is canceled after your payment has been processed.
SHIPPING INFORMATION
All products are normally shipped out within two days of order placement unless it is a special order item. Any item that is special ordered will be indicated on the site. All shipping is done by UPS, except for special order items; the shipping method for those items will be determined by the manufacturer. All orders placed on-line with a correct email address will receive an automatic order confirmation as well as another email when the order actually ships. Please double check and make sure your email is entered correctly.
We ship abroad!! Please email us for additional shipping charges.
*Prices and Policies posted in this site are subject to change without notice.
READ WHAT OUR CUSTOMERS ARE SAYING!
From Karen in New Jersey:
"I just received the pink flexi harness that I ordered. I wanted to thank you. The product is amazing, the packaging is phenomenal, and you are definitely a class act. I'm thrilled. I will refer you to every dog owner I know. I wanted to let you know that I appeciate everything about this item......and the quickness of delivery....everything. It's wonderful, and I will be ordering more. Thank you!"
Also from Karen in New Jersey:
"I just love this harness. It's awesome."
Thank you, Karen, for your very kind words. We really do appreciate it.
From Debbie in Michigan:
"Thank you for all your help. Awesome customer service."
Thank you, Debbie, for your very kind words! We really appreciate it!
From Sunday in Alabama:
"I just received my Carousel small bowl. It is so beautiful, I can't wait to order the matching one as well. I also would
like to say thank you for the most thoughtful thank you card you sent. It isn't everyday that you get a handwritten card
from a place of business. I will most definitely be using you
again in the near future."
"The Gilded Paw is a very classy and wonderful place to shop. I will turn every pet owner I know onto you. Thumbs up!"
Hannah & Tipper's momma-Birmingham, Alabama
Thanks so much, Sunday, for taking the time to send us those very kind words. We are so happy you are pleased with both the Carousel bowl and our service. Thanks, again, for the very kind note! Our love to "Tipper"!
Read Additional Customer Comments on the "Customer Comments" Page!